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Complaint

Our goal is for every item to arrive in perfect condition and for you to be happy with your purchase.

If you recieve a damaged item or it does not correspond to the description on our website, we kindly ask you to send and email to info@bontongallery.com

BON TON STORE & GALLERY will answer your complaint in 15 days upon receipt.

The complaint will be valid if we inspect the product and confirm it according to croatian law.
If it turns out the complaint is not valid and we disapprove the complaint, the buyer has to pay the costs of another delivery of the bought item to their address.

For other information, please feel free to contact us on info@bontongallery.com, by the contact form on www.bontongallery.com or on our Facebook page or Instagram profile.

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